Privacy Policy

Effective Date: 11/11/25

Bigger Than Waves LLC

We respect your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website, store, or communications.

1. Information We Collect

We collect the following information:

Personal details you provide, such as name, email address, shipping and billing info when you make a purchase or sign up for updates.
Technical data like IP address, device type, browser, and usage patterns (via Wix Analytics and cookies).
Email engagement data such as open and click rates, used only to improve communication and relevance.

We do not collect sensitive personal information or financial details directly — payments are processed securely by our payment provider (Stripe, PayPal, or Wix Payments).

2. How We Use Your Information

We use collected data to:

Fulfill merchandise orders and provide customer support
Send mission updates, product announcements, and event information
Improve website performance and user experience
Comply with applicable laws and regulations

3. How We Share Information

We may share data only with trusted third parties who help operate our business, including:

Wix.com for website hosting and analytics
Payment processors for order fulfillment
Email providers for communication and updates

We do not sell or rent your personal data to anyone.

4. Cookies and Analytics

We use cookies and similar technologies to understand how visitors use our site and to enhance your experience. You can manage or disable cookies in your browser settings at any time.

5. Data Security

We use secure servers, encrypted connections, and privacy-focused systems to protect your data. However, no online transmission is fully secure, so you share information at your own discretion.

6. Your Rights

You may:

Request access, correction, or deletion of your personal data
Opt out of marketing emails anytime using the unsubscribe link in our messages
Contact us with any privacy questions or concerns

Email: support@biggerthanwaves.com

7. Links to Other Sites

Our website may include links to partner or third-party sites (e.g., Veterans Exploring Treatment Solutions). We’re not responsible for their privacy practices.

8. Policy Updates

We may update this policy periodically. Any revisions will be posted here with a new effective date.

9. Contact